Product conditions

What does refurbished mean?

Refurbished means 'revised' and is a term often used in the tech world. The phones and iPads we offer are mainly from the business world or have been bought from surplus stock.

Although we only purchase working devices, they are thoroughly checked on around fifty points upon receipt. Where necessary, parts are replaced. Because a battery that runs out quickly is annoying, our technicians test the batteries extensively. If the capacity is below 85%, we replace the battery. This way you can be sure that you always get a device with a properly working battery. Technically, all devices are therefore as good as new.

In terms of the appearance of the devices, we offer different variants, so that there is an affordable option for everyone. The available conditions that you can choose from are:

As New

The category As New includes the most beautiful devices, these are in the highest price category. Your iPhone, iPad or Macbook is almost indistinguishable from new. It is possible that a single, very light, superficial scratch is visible, this is often almost impossible to see with the naked eye.

  • 100% functional
  • A single light superficial trace of use is possible
  • Tested on 50 points
  • 2 year warranty and after sales service

Excellent

All devices that we offer as Excellent are technically in perfect condition. Cosmetically, however, they may show slight signs of use. These devices are in the middle price category. Often the scratches are on the casing. If there is a scratch on the screen, it will be very superficial.

  • 100% functional
  • Light, visible signs of use
  • Tested on 50 points
  • 2 year warranty and after sales service

Very Good

The iPhones, iPads and Macbooks that fall under Very Good have visible user traces and are in the second lowest price category. This could be light scratches on the screen or casing. The device is technically in new condition. There will never be deep scratches or cracks in the glass. The scratches are only or better visible when the screen is off.

  • 100% functional
  • Visible traces of use;
  • Tested on 50 points
  • 2 year warranty and after sales service

Reasonable

The devices in this category belong to the lowest gradation. Devices that cannot be seen as visibly used end up in this category. Cosmetically, these devices can have multiple deep scratches on both the screen or the casing. These devices are 100% functional and come with a two-year warranty. This makes these devices ideal for those who want a perfectly working device as cheaply as possible.

  • 100% functional
  • Visible traces of use;
  • Tested on 50 points
  • 2 year warranty and after sales service